By giving your complaint online, your complaint registered is entered directly in to the Internal Complaint Redressal System (ICRS) and is automatically forwarded to the Concerned official. The official then addresses or gets necessary action done and a feed back is given to the consumer. The complaint is then closed after redressal.

•   Register off supply complaint online.
  
  
•   Register billing complaint online.
  
  
•   Register any general complaint online.
  
  

If you are unsatisfied and wish to appeal, you may approachConsumer Grievances Redressal Forum (CGRF) as provided under the Regulations.

Street Lighting Complaints Contact Numbers:

North : +91-22-24101517 , +91-22-24194534

South : +91-22-23771839

WhatsApp No. : +91-7208836089